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WhoWeAre
OurInfo
License Alarm System Contractor
License Specialty Electrical Contractor
Insurance GL Insurance Certificate
- Partner
CommScope Partner Authorization
People Behind the Work
Jonathan Flanagan
Service Manager
Jonathan started at TSS USA at 18 and has spent 16 years working his way through every level of the operation. He didn't come in as a manager — he came in as a technician, pulled cable, ran conduit, programmed panels, and figured out how things actually work in the field before he took on running the service side.
He's trained and certified on Paxton and PDK access control platforms, certified on Avaya phone systems, and certified through Intermedia on their cloud phone platform. He's been trained on multiple fire alarm and structured cabling brands over the years and has a straightforward approach to new systems: learn it thoroughly, then build a team around it.
Jonathan oversees TSS USA's service operations across Tampa Bay — from project coordination to quality control on installations. He's not trying to be the face of the company, but the technical depth behind the work is his.
