Privacy Policy

Information We Collect

When you visit tssusa.net, we may collect information you provide directly, such as your name, email address, phone number, and company name when you submit a contact form or request a quote. We also automatically collect standard usage data through analytics services (described below) including anonymized IP addresses, pages visited, and device type to improve our website.

How We Use Your Information

We use the information you provide to respond to quote requests and service inquiries, communicate about our low voltage services, and improve our website and user experience. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Service Providers

We use the following third-party services to process data on our behalf:

• Web3Forms — When you submit a contact form or quote request, your form data (name, email, phone, company, and message) is transmitted through Web3Forms, which delivers it to our team's inbox. Web3Forms processes this data according to their own privacy policy.
• Google Firebase — Our calculator tools use Firebase to maintain an anonymous usage counter (e.g., "12,500 calculations performed"). No personal information is stored in Firebase — only aggregate count data.

Cookies & Analytics

Our website uses cookies — small text files stored on your device — to collect usage data and improve your experience. You can disable cookies in your browser settings at any time. We use the following analytics services:

• Google Analytics 4 — collects anonymized usage data including pages visited, device type, referral source, and general location. Google Analytics sets cookies (such as _ga) to identify returning visitors. You can opt out using the Google Analytics Opt-Out Browser Add-On.
• Microsoft Clarity — collects session replay data including mouse movements, clicks, and scroll behavior to help us understand how visitors interact with our pages. Clarity sets cookies for session identification. Clarity does not collect passwords or payment information. You can learn more at Microsoft Clarity's Terms.

We also use a service worker to cache fonts and images locally in your browser for faster repeat visits. The service worker does not collect or transmit any personal data.

Data Security

We use HTTPS encryption across our entire website and follow industry-standard security practices to protect any information you share with us. However, no method of transmission over the internet is 100% secure.

Third-Party Links

Our website may contain links to third-party sites (LinkedIn, Facebook, Instagram, TikTok). We are not responsible for the privacy practices of those external sites.

Your Rights

You may request access to, correction of, or deletion of any personal information we hold about you. To make a request, contact us at Service@tssusa.net or call (727) 287-1300.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact

If you have questions about this privacy policy, contact TSS USA at:

• Email: Service@tssusa.net
• Phone: (727) 287-1300
• Address: 4981 72nd Ave N, Pinellas Park, FL 33781