★★★★★
“Zach and Micah were great to work with, professional and knowledgeable. They have assisted us on multiple projects now and highly recommend their services!”
Ray M.

The fire marshal just failed your inspection. Pull stations are mounted 2 inches too high. Strobes in the corridors don't sync. The battery calc is wrong, and nobody can find the programming sheets. Now your CO is on hold and the tenant buildout is bleeding money every day it sits idle.
This often happens when fire alarm work gets handed to the electrician as an afterthought, or when the original contractor cuts corners during rough-in and disappears before trim. By the time the inspector arrives, the problems are buried inside finished walls.
A commercial fire alarm contractor who understands NFPA 72 from day one avoids all of this. Proper device layout, correct wire types, voltage drop calculations done before a single cable gets pulled. That's the difference between a system that passes the first time and one that delays your entire project.
5.0 Stars on Google · Licensed Florida Contractor
Fire alarm systems affect nearly every trade on the job. We stay in sync with your GC, electricians, HVAC, and finish crews to avoid delays and conflicts. From box rough-in to final trim, our scheduling is predictable, our scope is clear, and our team shows up when promised.
Our fire alarm installations are built to pass the first time. Whether it's the fire marshal or an annual inspection. Devices are mounted correctly, tested and logged. Everything is code-compliant from top to bottom.
Every cable is labeled. Every zone is mapped. We provide accurate device lists, battery calculations, and panel programming sheets that maintenance teams actually use. This saves hours when it’s time to troubleshoot, test, or expand the system.
We're a fire alarm installer, and we do things differently. Clean wiring, proper documentation, and no guesswork. This isn't about checking a box — it's about installing fire alarm systems that are built to last and easy to maintain.
Fire-rated wiring, properly routed and labeled. We use the right FPL, FPLR, or FPLP cable for the job.
Correct device placement for pull stations, strobes, horns, and detectors — all laid out to meet code, ADA, and architectural requirements.
Panel selection that fits your site — expandable, programmable, and easy to troubleshoot.
Voltage drop and battery load calculations, so you don't get tripped up during testing or inspection.
Battery backup and surge protection, sized to meet alarm and standby times without guesswork.
Detailed labels and maps, including zone charts, device lists, and programming logs.
Coordination with other systems like sprinklers, access control, and elevator recall.
These are the issues that trip up inspections, frustrate maintenance teams, and cost builders time. A properly installed system avoids all of them.
We don't trim devices before drywall or ceilings are finished. Otherwise, they get misaligned, painted over, or damaged — all of which means rework.
Loose or floating grounds can trigger panel faults and leave systems unprotected. We ground everything to spec, every time.
If boxes and conduit aren't installed before fire-rated walls close up, you're facing major rework. We get ahead of this by walking with your GC before walls go up.
Smoke detectors in dead-air spaces. Horn strobes mounted too high. Pulls behind doors. We follow layout templates, use measurement tools, and check every height and clearance twice.
We don't stick panels behind shelving or jam detectors into unreachable corners. Everything's placed with serviceability in mind.
Your building's needs might change. We install panels with extra zones and wiring with headroom so your system isn't obsolete in 2 years.
Square devices, neat wire management, no unnecessary junctions. Makes future work faster and safer.
You'll get zone maps, labeled wire diagrams, test logs — all ready for the next guy, whether that's us or your maintenance team.
We stay in sync with your superintendent, electrician, and building inspectors. You won't be chasing us.
We place devices where they'll stay clean, accessible, and within code — not where it's convenient during rough-in.
We show up when we say we will, and we don't bail mid-job. We stay on it through rough, trim, and final.
Full fire alarm packages for new builds, from shell-core to final tenant finishes. We stay on schedule and help pass final inspections.
We help maintain code compliance across portfolios. Fast turnarounds on retrofits, upgrades, or failed inspections.
From small businesses opening their first location to multi-site operations expanding into new spaces, we handle end-to-end installations so you can focus on your business — not chasing permits or coordinating inspections.

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A fire alarm control panel (FACP) is the brain of every commercial fire system. See what's inside, how it works, the 3 signals it reports, and what it costs.
Fire alarm supervisory vs trouble signals both make the panel beep without sounding horns. Here's what each signal means, common causes, and exactly what to do next.

POTS lines are being decommissioned by AT&T, Lumen, and Verizon. If your commercial fire alarm still dials over copper, here's what happens when the line goes away, and what the fix actually costs.

A fire alarm pull station is simple hardware with layered code requirements. Here's what NFPA 72 and ADA actually require, how Florida permitting works, and what the installed cost looks like.
Class A vs Class B fire alarm wiring is really a question about redundancy, survivability, and what the code requires. Here's how the two topologies actually differ and when Class A is the only answer.
A qualified fire alarm contractor should hold a Florida EF (fire alarm) license, carry proper insurance, and have documented experience with NFPA 72 system design, installation, and inspection. They should be able to pull permits, coordinate with the local AHJ, and provide test reports that satisfy your fire marshal. Ask whether they handle monitoring setup and whether they can take over inspection of systems they did not originally install.
Yes, we can take over your monitoring and typically save you some money. Our monitoring services start around $50/mo.
Yes, we can design the system, produce shop drawings, and provide the engineer stamp.
Most commercial buildings are required by code to have a fire alarm system, but the exact requirements depend on your occupancy type, square footage, and local fire codes. We can review your building plans or inspect your current setup to determine what's required to stay compliant and safe.
Yes, we can! Taking over inspections is relatively common. We know what to look for and can inspect your system quickly.
We are not just a fire alarm installer but a fire alarm service company as well.
NFPA 72 requires annual inspections for most commercial fire alarm systems, with some components like batteries and smoke detectors tested semi-annually or quarterly depending on your AHJ. Missing an inspection can void your certificate of occupancy or trigger fines. We can set up a recurring inspection schedule so you stay compliant without having to track it yourself.
In Florida, fire alarm installation requires an EF (electrical fire alarm) license. Hiring an unlicensed installer means the work can't be legally permitted or inspected, which creates liability and code compliance issues. A licensed fire alarm installer carries the right credentials, pulls permits, and takes responsibility for the system passing inspection.
★★★★★ 5.0 Stars on Google
★★★★★
“Zach and Micah were great to work with, professional and knowledgeable. They have assisted us on multiple projects now and highly recommend their services!”
Ray M.
★★★★★
“Micah from TSS is a pleasure to work with! He's very knowledgeable about our IT setup and has gotten all of our systems running smoothly. I highly recommend this company.”
kathy h.
★★★★★
“Our company has been working with TSS USA for over 15 years! We highly recommend their services. TSS has an exceptional team of experienced qualified employees. That are dependable, responsive, professional and do quality work. We know we can count on them to show up, get the job done quickly, with the least amount of downtime and we appreciate their attention to the details, making sure everything is organized and clean when they finish the job.”
Virginia P.
★★★★★
“When I called TSS to explain the issues we were having with our phone system they put us on the schedule right away. Our tech was Jonathan, he was wonderful. He explained the process found the issue and fixed our phone system. Highly recommend this company. They are professional, reliable and affordable.”
Justine D.
★★★★★
“Micah has been absolutely outstanding in supporting our office's IT needs. From setting up new equipment to troubleshooting and ongoing service, he handles everything with professionalism and efficiency. He's incredibly friendly, approachable, and always willing to go the extra mile to make sure things are running smoothly. What really sets Micah apart is his ability to offer thoughtful, practical suggestions that genuinely improve our setup and day-to-day operations. He doesn't just fix problems, he helps prevent them. Simply put, he does a fantastic job. If you're lucky enough to have him supporting your team, you're in great hands. Just a heads up, we'd hire him ourselves if we could, so make sure you keep him happy! Cheryl, Office Manager - Lykes, Downtown Tampa”
Cheryl S.
★★★★★
“Great experience with TSS USA! They handled our low voltage installation, including network cabling setup, and everything turned out perfect. Jonathan ran the project from start to finish and made the whole process easy. Super responsive, detail-oriented, and made sure everything worked exactly as it should. The team was professional, clean, and on time. If you need low voltage, security cameras, or structured wiring in the Tampa Bay / Pinellas Park area, definitely recommend them!”
Constantine M.
★★★★★
“Jonathan was an absolute pleasure to work with. He was extremely professional and helpful. If any companies are looking to install a phone system or any other service TSS offers, I couldn't recommend them more highly. Jonathan was very transparent and everything was explained thoroughly.”
Michael A.
★★★★★
“Very responsive and great technicians. They fixed our existing system for a very fair price. Will definitely be calling them again!”
Jessica P.
★★★★★
“These guys are great! I trust them completely!! Great work. Fair price. Couldn't get more value out of this relationship.”
Info P.
★★★★★
“They were on time prompt and professional. They did clean work and I will be using them again in the future.”
David P.
★★★★★
“The technicians were very professional and thorough. They trouble shot issues with our camera system with success and double checked our elevator phone system. I would recommend this company to any business without reservation.”
Super I.
★★★★★
“TSS is amazing - Jonathan is always available for quick questions and/or longer service issues. The telephone options are great and offer many features.”
Patricia L.
★★★★★
“Jonathan has been super helpful with everything! His Data and telecom expertise has been very helpful with us and our small business. Customer service skills are out of this world. Thank you Jonathan!”
Eric N.
★★★★★
“The professional service I have received with TSS has been very refreshing! The system was just what our small business needed to take us to the next level!”
Regis
★★★★★
“We have utilized TSS for our phone systems and they are always so helpful, knowledgeable, and quick to respond. From keeping our older system running to a full phone system replacement in 2017, TSS has always had the best professionals and highest standards for customer service.”
Colleen R.